Privacy Policy

This policy covers castondigital.com and messages sent to Caston Digital LLC through this website or caston@castondigital.com. Caston Digital is run by Jason Caston. The apps have their own policies, linked below, because their features and data handling differ.

Information you send us

The contact form collects your name, email address, selected app or topic, and message. If you email us, we receive your email address, message, and any attachments you choose to include. We use that information to answer questions, provide support, investigate reported issues, and process privacy requests. Please avoid sending passwords, account tokens, card information, or private conversation content.

Form and email providers

Formspree processes contact-form submissions and sends notifications to caston@castondigital.com. Formspree can store submissions and process network and technical information for delivery and spam prevention. Messages are also processed by our Google Workspace email service. These services handle information under their own policies and our service configuration. We do not use support messages to subscribe you to marketing.

Website hosting & technical information

Vercel hosts this website. Hosting and security services receive technical request information such as IP address, browser and device information, requested URL, time of access, and error or security events. This information is used to serve, protect, and troubleshoot the site. See Vercel’s privacy policy. Service providers may process information in the United States or other countries where they operate.

Cookies, analytics & advertising

This website does not add advertising trackers, marketing cookies, or a third-party analytics script. Fonts and app icons are served with the site. The form provider may use technical measures to detect spam or abuse when you submit a message. The site does not sell personal information or share it for targeted advertising.

Retention & deletion

We keep support correspondence while needed to respond, resolve an issue, maintain a relevant support record, or meet applicable obligations. Copies can remain in form submissions, email systems, provider logs, and recovery backups according to service retention and backup processes. We do not promise immediate removal from every backup. You may request deletion of your correspondence at caston@castondigital.com; we will explain any information we need to retain and why.

Your choices & privacy requests

Contact caston@castondigital.com to request access, correction, or deletion of personal information you have sent us, or to ask about another privacy right that applies where you live. We may need to verify control of an email address or app account before acting. For app data, identify the app and consult its policy. We cannot retrieve or erase content that exists only on your device. Support includes account and local-data guidance.

Children

This company website and support form are intended for adults contacting us about our products. Please do not use the form to submit personal information about children. The individual app policies explain their intended audience and any relevant age restrictions.

Links to other websites

Product pages, app policies, store resources, and Jason Caston’s website open other websites with their own privacy practices. Following a link sends your request to that service.

Changes & contact

We update this page when the website’s practices change and revise the date above. Privacy questions can be sent to Caston Digital LLC at caston@castondigital.com.