Caston Digital LLC · App support

Let’s sort
it out.

A question about an app? Start here, or send us a message. No account is needed to contact us.

caston@castondigital.com

Choose your app.

Specific help, privacy information,
and a way to reach us.

A few useful answers.

What should I include in a support request?

The app name and version, device model, operating system version, what you expected, and what happened instead. For One More Fix, include the repair or chapter. Describe screenshots rather than sending private memories, passwords, payment information, or account tokens.

How do I restore a conversation-app purchase?

Use Restore purchases in the app with the store account you originally used. Restoring purchases restores paid collection access, not local conversation content. For refunds, visit Apple billing support. The first One More Fix native release has no purchases.

How do I request account or data deletion?

For account-enabled conversation apps, use Settings → Account & backup → Delete my account. Deleting the shared Conversations account removes all four apps’ backups. You can also contact caston@castondigital.com if you cannot access the app; we verify account control first. One More Fix’s first native release has no account. See its local-data guidance.

Where are the app privacy policies?

Each app has its own policy describing its actual data handling. Find all five policies. This website’s contact form has a separate disclosure on the same page.

What is the connection to DigixData?

Caston Digital LLC is the company behind the apps featured here. DigixData hosts the detailed app pages and app-specific policies. You can reach Caston Digital directly through this site or at caston@castondigital.com.

A direct line

Talk
to us.

App issues, feedback, feature requests, accessibility questions, and privacy requests are welcome.

caston@castondigital.com

For app help, include your device, app version, and what happened. Please leave out passwords, payment details, and private app content.

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